Insurance Companies Can Be A Hassle When You Need Fire or Water Restoration Work

Insurance companies are notorious for being difficult when it comes to paying out property damage claims. While generally most insurance companies are helpful and cooperative when a policyholder files a property damage claim, there are some difficult insurance companies that delay and dispute home and business owner’s claims for property damage because they want to conduct their own investigation into your claim, assess the damage for themselves, and have one of their own appraisers assess the claim. The point of all of this is for the insurance company to justify why it is going to pay your claim and to identify any reason why they can deny your claim if possible.

For instance, many insurance policies have specific provisions in them that free the insurance company from liability on your property damage claim if you were responsible for intentionally causing the property damage. It is possible that the insurance company might try to claim that they will not pay your claim because there is evidence that you were involved in causing the property damage in the first place. This is uncommon, but it does happen.

More often than not, the insurance company simply tries to delay paying your claim, or disputes the amount of your property damage claim so that you can enter into settlement negotiations with the insurance company.  Insurance companies like to enter into settlements because they usually pay less than what your claim might have been assessed at. This translates to the insurance company’s bottom line and saves them money on your claim.